The ones I actually get asked, answered without the sales voice.
Is my seed stored on the device?
No. A SeedSigner is stateless: the seed sits in memory only while the device has power, and it is gone when you unplug it. There is no key material on the device for anyone to find later. The smartcard model changes where the seed comes from, not where it lives: it loads from a PIN-protected SeedKeeper card into the same temporary memory.
Which model should I buy?
If this is your first air-gapped device, the SeedSigner Plus: it is the cheapest, it has the largest screen, and everything you need is in the box. If you will sign often and do not want to handle a SeedQR every time, the SeedSigner Plus Smartcard. If you want a metal case, the SeedSigner Plus Premium.
Which wallet software does it work with?
Any coordinator that speaks QR. Sparrow, Specter Desktop, Nunchuk, BlueWallet and Keeper are the usual ones. You keep watching your balance there. Only the signing happens on the device.
Can I really try it before buying?
Yes, and it costs nothing. The simulator runs the real firmware in a browser tab, so you can walk the menus, load a seed, add a passphrase, export an xpub and sign a transaction before anyone asks you for money. Use a public test seed, never one of your own.
Is the simulator the same as owning the device?
No, and it is not meant to be. It proves the flows and the firmware, not the security: a browser tab has no secure element and no air gap. The full list is in the article about it.
Do I have to verify the firmware myself?
You should, and it is the one step most people skip because the official instructions assume a terminal. verify.bitsaga.be does the same check by dropping the file onto a page: it computes the SHA-256 in your browser and compares it against the hash the project published. The file never leaves your computer, and I host no firmware at all.
Can one device do multisig?
Yes, and it is the cheapest honest way to try it. Load your seeds one at a time, export each xpub to your coordinator, and sign each key on the same device. If you want to rehearse the whole thing first, the simulator plus my signet gives you a 2 of 3 that actually confirms.
What about VAT and shipping?
Every price on this page includes VAT. Shipping is calculated at checkout from your address, and you can pay by Bancontact, bank transfer, bitcoin or Lightning, card, PayPal, Google Pay or Apple Pay.