For discerning clients who require the highest level of security, personalized attention, and proactive management of their digital assets, we proudly offer the Signature Yearly Support Service. This elite service is designed to provide peace of mind, ensuring that your critical assets are always protected with the utmost care and expertise. Whether you’re an individual investor, a family office, or managing significant business assets, our service is tailored to your unique needs.
Comprehensive 24/7 Support by a Dedicated Advisor
You will have access to our exclusive 24/7 phone support, delivered by a dedicated advisor who knows your system, understands your requirements, and is fully equipped to resolve issues at a moment’s notice. Our team is always just a call away, providing immediate assistance when you need it most.
Faulty Key Guarantee: Full Coverage & Replacement for Defective Hardware
Hardware integrity is paramount in protecting your digital assets. With our Faulty Key Guarantee, we offer complete coverage for any defective hardware. Should an issue arise with any of your keys or devices, we will replace it promptly—ensuring minimal downtime and no disruption to your security.
Full Recovery Assistance & Key Rotation for Faulty Keys
In the rare event that a recovery is needed, our Full Recovery Assistance ensures that you’re back on track quickly and efficiently. Our experts will guide you through every step of the process, helping you restore access to your assets with precision and security. Additionally, we offer key rotation services for any keys that are compromised or deemed faulty, further fortifying your security infrastructure.
Regular Health Checks & Optional Quarterly Functionality Assessments
To ensure your keys and systems are always functioning optimally, we offer regular health checks of your key functionality. This proactive service is designed to identify any potential issues before they become problems, giving you confidence that your systems are secure. For those who prefer an even more hands-on approach, we offer optional quarterly assessments to ensure your security remains at the highest standard.
Continuous Proactive Guidance for Relevant Updates
In the ever-evolving landscape of digital security, staying ahead of software and other vulnerabilities is crucial. Our team will provide continuous proactive guidance, keeping you informed of any (software) updates that are relevant to your specific setup. By staying on top of these updates, we help mitigate the risks posed by emerging threats and vulnerabilities.
Practical Assistance with Bitcoin Purchases
As part of our personalized approach, we offer practical assistance with Bitcoin purchases. Whether you are a seasoned investor or just starting, we guide you through the process, ensuring smooth transactions and safe management of your digital assets. From setting up secure wallets to assisting with purchase strategies, we are here to help every step of the way.
Ongoing Assessment of Current Attack Vectors into Your Threat Model
Your digital security strategy must be adaptable to the ever-changing threat landscape. As part of our continuous assessment service, we analyze and update your threat model on an ongoing basis, identifying any potential vulnerabilities or attack vectors. By continuously refining your security posture, we ensure your assets remain safe from emerging and sophisticated threats.
Signature service clients get 25% discount on the yearly support service.
